Analytics Collections
Track repayment inflows and confirm that recorded collections match branch expectations.
Collections analytics helps branch teams monitor cash recovery after loans move into active servicing.
Purpose
Use this report to review money collected from active loans over time.
What to check
- Compare the collections total with posted repayments for the same period.
- Look for unusual drops in repayment activity that may need branch follow-up.
- Review whether repayments are concentrated in a small number of loans or spread across the active book.
Expected result
The report gives a clear view of repayment performance without manually tallying each payment.
Troubleshooting
- If a repayment is missing, confirm it was posted to the correct loan and saved successfully.
- If totals do not match branch reconciliation, review transaction references and date filters before investigating deeper.